Serving Queensland, Spring 2011


Phone: 1300 360 044	Email: clientenq@pt.qld.gov.au	Website: www.pt.qld.gov.au	Twitter: @PTrusteeQLD

Serving Queensland

Peter Carne
The Public Trustee of Queensland

Welcome to the latest edition of Serving Queensland. This year has been a challenging one for Queensland as we recovered from the flood and cyclone. In addition to supporting our clients during the disasters, The Public Trustee also made Enduring Powers of Attorney available free of charge for anyone affected by the disasters.

This offer is available until the end of 2011, phone 1300 360 044 to make your appointment.

We were pleased to support Carers Week 16-22 October. I’d like to thank our state’s hard-working Carers. Being a Carer is not easy and it often goes unrewarded.

Queensland’s second Grandparents Day 6 November is another opportunity to acknowledge important members of our community.

This year’s theme Grandparents Rock celebrates the role grandparents play in their families and their community.

As this is the last edition of Serving Queensland for 2011, I’d like to thank you for your support during the year and wish all of our clients and stakeholders a safe and happy festive season.

Warm regards

Peter Carne Signature
Peter Carne
The Public Trustee of Queensland

Helping to raise awareness of Elder Abuse

In association with The Australian Pensioners’ and Superannuants’ League (QLD) we have produced a new publication about Elder Abuse.

The booklet Let’s Talk About Elder Abuse contains real life examples of Elder Abuse and highlights the reasons why abuse happens, ways people can protect themselves and where to seek support.

We’d like to thank the Elder Abuse Prevention Unit and The Office of the Adult Guardian for their input into this publication designed to raise awareness of Elder Abuse in our community.

To download a copy of the publication visit www.pt.qld.gov.au/elderabuse or phone 1300 306 044 to order a copy.

Grandparents Rock

We are proud to support Grandparents Day 6 November 2011.

The Public Trustee will be attending radio 4BC’s free Grandparents Day breakfast 10 November from 6:00am at the Greenbank RSL club. Come and talk to us about Wills and Enduring Powers of Attorney, we’d love to see you.

Grandparents Day events and resources are available from www.communityservices.qld.gov.au/grandparentsday

Our Strathpine Office is moving

Our Strathpine Office is relocating to Brendale. The Office will close 9 December 2011 and reopen 12 December at 107 Southpine Road, Brendale.

The new building features improved accessibility for our clients and will ensure we can better meet the future needs of the growing Pine Rivers region.

Our Brendale Office will be the future home of a new Contact Centre that will provide an increased level of service for our clients.

Delivering $24.7M to the Queensland community

During the 2010-11 financial year, The Public Trustee delivered Community Service Obligations worth $24.7M to Queensland. We are self funding and receive no assistance from Government or the Queensland taxpayer.

Queensland community service obligations

Community Service Obligations

More information about our Community Service Obligations are detailed in our Annual Report 2010-11. Click here to download.

Need an article for your newsletter or eNews?

The Public Trustee can supply you with tailored editorial for inclusion in your publications. We can discuss a range of topics including Wills, Enduring Powers of Attorney, Estate Planning and Deceased Estate Administration.

Phone Nadine Eckert 07 3213 9421 or email Nadine.Eckert@pt.qld.gov.au to discuss your editorial requirements.

Launching our new Q&A section

Do you have a question about Wills or Enduring Powers that you would like answered?

We are starting a new Q&A section in Serving Queensland. Please email your questions to marcoms@pt.qld.gov.au with Q&A in the email heading. In each edition we will answer a selection of our readers’ questions.

New website coming soon

Our new website will be launched in December, the site features improved accessibility and is compatible with smart phones and other mobile devices, making it easier for you to find what you are looking for.

Property sales online

You can view property sales and auction details online. To sign up for property information visit www.pt.qld.gov.au

Let us join your conversation

If you’re looking for a speaker at your next function then let us know.

We’re available to give free talks to your group about Wills, Enduring Powers of Attorney and Executor Services.

To book one of our speakers phone 1800 014 536 or submit your request online by visiting www.pt.qld.gov.au

Privacy

The Public Trustee collects and manages personal information in the course of performing its activities, functions and duties in accordance with The Public Trustee Act 1978. We respect the privacy of the personal information held by us. The way in which The Public Trustee manages personal information is governed by the Information Privacy Act 2009 (Qld) (the Act). You have previously supplied us with your personal information. We intend to use this information so that we can:

ask you for feedback on our internal processes
ensure you are aware of Our Services we provide

We will not disclose your personal information outside of The Public Trustee unless we are required to do so by law, or unless you have given us your consent to such disclosure. You can opt out of receiving material at any time by:

phoning 1800 014 536
emailing email: clientenq@pt.qld.gov.au

If we do not hear from you, we will consider that you have consented to receiving further communications from us.