Unclaimed money is funds that are due to a person, company or organisation that have not been received and after the statutory period of time become unclaimed.
The Public Trustee is the holder of unclaimed money in Queensland under Sect 98 of the Public Trustee Act 1978.
Unclaimed Money received is recorded on the Unclaimed Money Register. The Register may be searched online. To contact the Unclaimed Money unit, phone 07 3213 9368.
Application to Claim Unclaimed money (PDF, 53 KB)
What funds do we hold?
The Public Trustee holds unclaimed money from the following sources:
- Queensland Government Departments and Agencies (Includes, Hospitals, Institutions - Correctional Centres etc)
- Accountable Persons as defined under the Public Trustee Act 1978 (Solicitors, Real Estate Agents, Accountants, Nursing Homes etc)
- companies registered in Queensland.
What we do not hold
- Dormant Bank, Building Society or Credit Union Accounts
- Life Insurance unclaimed money
- Dissenting Shareholders
- Unclaimed wages or salaries
- Rental Bond Money
Search and claim Unclaimed Money
You can search the Unclaimed Money Register using a variety of search parameters eg Smith, Smith T, Smith Tom.
The more definitive your search the less number of results will be shown. If you locate funds which you believe to be yours print the details as shown and then download the Application to Claim Unclaimed Money.
To claim funds, you must have the following supporting documentation:
- 100 points of identification (eg driver’s licence, passport, credit cards, medicare card). Photocopies of the originals are also required and these must be Certified True Copies signed by Justice of the Peace, Commissioner for Declarations or any other person authorised under the Oaths Act.
- You will also be required to submit evidence of your association with the lodger of the funds. If money is held in joint names or multiple names then all parties must claim at the same time.
- Claims that are lodged on behalf of a company or business must have the Australian Securities and Investment Commission print out of the office holders of the company attached. Only the office holders can sign the claim on behalf of the business or company and must provide the 100 point identification requirement.
All claims should be sent to the following address:
Public Trustee of Queensland
PO BOX 1449
For further inquiries regarding your claim or making a claim on behalf of a third party contact our Unclaimed Money unit, phone 07 3213 9368 or email firstname.lastname@example.org to obtain assistance in lodging the claim.
Please note that we are unable to process claims that are incomplete. Claims that require additional information will only be held for two (2) months. If after that period, the additional information requested has not been received, the claim will not be processed. To progress an unprocessed claim there is no requirement to resubmit documentation already lodged. The only documentation required is that which was previously requested.
Terms and Conditions
The Unclaimed Money information displayed in the Register is the property of The Public Trustee.
Database access is provided for the sole purpose of assisting the owners of Unclaimed Money lodged with The Public Trustee to locate their funds and make a claim for return of those funds.
By accessing this information, the user agrees they will not:
- use this data for any purpose other than its intended use
- create copies of, publish or allow others to access the information without first having obtained The Public Trustee’s permission in writing (which may be refused in the absolute discretion of The Public Trustee)
- knowingly contravene the provisions of any privacy legislation governing the use of information.