Queensland Public Trustee recognises the importance of the privacy of individuals and understands the need to act responsibly and transparently when collecting and managing personal information. We manage personal information in line with the Information Privacy Act 2009.
We collect and manage your personal information as described on this page, unless stated otherwise. 'Personal information' may include your name, address, phone number, and email address.
Information we may request
We may ask you to provide personal information through this site. We will only do this:
- to meet your needs, such as answer a question or provide a service
- to meet our needs, for example to improve a service
- if required by law.
We may also request other personal information from you other than through this site. Additional information about the collection of information other than through this site will be provided at the time of collection.
Use and disclosure of personal information
We will not add you to a mailing list, or give your personal information to third parties without your consent or if it is not permitted or required by law.
Emails
Our privacy principles apply to emails as well.
Our internet service provider or information technology staff may monitor email traffic for system trouble shooting and maintenance purposes only.
Cookies
We use cookies to collect anonymous statistical information, including:
- your browser, computer platform and screen resolution
- your traffic patterns through our site, such as:
- the date and time of your visit
- the pages and documents accessed
- the website you visited before ours
- your server address.
We do not identify users or any browser activity outside this website.
Website analytics
We use analytics tools on our website to gather anonymous information about visitor trends and behaviour. When you visit our web pages, your browser automatically sends anonymous information to these analytics tools. Some examples of the information include the web address of the page that you're visiting, IP address, demographic information, and mouse movement. These behaviours are tracked using cookies that can be disabled in your browser settings.
This data is used to analyse the performance of our site and enhance your experience with continual improvements to our content.
Storage and security
Parts of this site transmit information securely across the internet. However this is not always feasible. We recognise that there may be risks transmitting information across the internet. We will notify you where personal information is not transmitted securely.
Microsoft Azure
We use Microsoft Azure for some of our online forms. We are not responsible for the privacy, security practices or content of the Microsoft Azure website.
Microsoft Azure may collect, use and disclosure your personal information in different ways to QPT. Please refer to Microsoft Azure’s privacy policy for more information.
Microsoft is subject to both Australian and overseas laws that may require the disclosure of your information (in limited circumstances) to government authorities here and overseas.
Other websites
Where this site contains links to other Queensland Government agencies’ websites, the privacy or security terms set out there will apply to the material on the websites.
Where this site contains links to non-Queensland Government websites, the Queensland Government is not responsible for the privacy or security practices or the content of any such websites.
Accessing and amending your information
If you would like to access or amend your personal information held by QPT, please see our Right to Information page.
More information
More information about how QPT deals with personal information is available in our Information Privacy Statement.
You can also contact us at:
Compliance Systems & Governance
Queensland Public Trustee
GPO Box 1449
Brisbane Qld 4001
Telephone: (07) 3564 2103
Email: [email protected]