Our customers

Small steps make a big difference

Colin* was an avid gardener all his life and was very upset when, due to health complications, he was unable to get down to his own backyard from his house. His garden was down some steep stairs that he was no longer able to navigate.

Getting Betty home

When Betty became unwell, her mobility was impacted. Her shower was located over a high-sided bath and she was unable to access it. Because she was keen to stay in her own home, Betty worked with her Trust Officer and her support network to explore options to make her home more accessible.

Nicole’s Christmas wish

The Public Trustee was appointed to support Nicole with her finances due to health concerns which prevented her from working and left her without the capacity to manage her finances on her own.

Estate search reunites long-lost loved ones

Sometimes a magical thing happens inside the Public Trustee that changes peoples’ lives forever.

When there is nobody else to help

David* was born with cerebral palsy. He is 45 years old, has limited movement and no speech, and he lives in a residential aged care home. He was institutionalised at a very young age and has no support from family or friends.

Going the extra mile to improve quality of life

Mark* is 38 years old and has spent the last 15 years in an aged care facility after a car accident left him paralysed and with severe brain damage.

Suzanne* gets the support she needs

Suzanne* is 42 years old and has an intellectual disability. She lived with her mother from the time she was born until Suzanne’s mother died unexpectedly. Left alone and without her mother to take care of her, Suzanne became very sick and was admitted to hospital.

Richard* takes control with support from a new Financial Independence Program

Richard*, who has a cognitive disability, has worked with his support network to gain financial independence.
Last published: 7/04/2021 4:10:01 AM