Weather updates

To find information related to unexpected weather events, subscribe to BOM weather alerts and visit disaster.qld.gov.au to understand your local government mapping for possible impact zones, and preparedness advice.

If you are not in one of the impact zones, the safest place for you will be in your home during the event. Please avoid non-essential travel to allow emergency services to do their work unencumbered and to ensure people requiring emergency assistance can be supported without delay.

Stay in contact with QPT news – communication channels

Where possible, we’ll use the following channels to share information with you during and after events that impact our business operations. Please note that channels may be impacted by the event that is causing disruption to our services (e.g. weather event), so check multiple channels where possible:

  • This internet page.
  • Our public website.
  • SMS messages from your manager or other QPT leaders.
  • Teams messages.
  • Emails to work email addresses.

Support

Experiencing an event that disrupts our services (e.g. natural disaster event) often causes anxiety and stress, at the time of the event and afterwards. Some options to support you are below.

QPT’s EAP provider

Converge International is QPT’s provider of EAP and Manager Assist services.

QPT's organisation code for Converge International is: QGTPTQLA.

Contact Converge on 1300 687 327

Book an appointment online

Other support options

If you’re feeling emotional stress, other support options include:

  • the Community Recovery Hotline 1800 173 349 is available 24/7 to provide information and support
  • the dedicated Community Recovery Lifeline Hotline 1800 116 671 is available 8am to 8pm for confidential access to specialist disaster counselling
  • phone Lifeline's crisis hotline on 13 11 14
  • phone Beyond Blue 1300 22 4636
  • phone Community Recovery Hotline on 1800 173 349
  • or if you are an Aboriginal or Torres Strait Islander person call 13 YARN.

Local community support services can be found on Queensland Government's Regional Support brochures.

Leave for impacted employees

If you are personally affected by an event that disrupts our services (e.g. weather event), you may be entitled to leave entitlements and support under the Special Leave Directive [PDF 119 KB], generally of up to five days. Please discuss your circumstances with your Manager, or other appropriate leader in your team or division.

Transport

For latest road closures visit QLDTraffic.qld.gov.au.

For information about impacts to the public transport network in your area,  your best source of information is www.translink.com.au.

Please remember – if it’s flooded, forget it.

School closures

For school closure updates visit closures.qld.gov.au.

Disaster recovery relief

In some circumstances, the Queensland Government will activate ‘Personal Hardship Financial Assistance’ after a disaster. This is financial help and support services to help you recover if you're affected by a disaster.

You can find out more from Queensland Government's Disaster recovery support.

Housing assistance may also be available to residents affected by disaster events.

Request urgent assistance

Last updated: 25 March 2025