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  1. Your complaints journey – Dari

    Document PDF 2 MB

    Queensland Public Trustee complaints process in Dari

  2. Gifts and benefits register

    List of gifts and other benefits received at Queensland Public Trustee.

    8 January 2026

  3. Administrative access procedure

    Document PDF 610 KB

    This procedure outlines the process and steps that apply when deciding whether administrative release of information held by QPT is appropriate.

  4. 12 months on: Public Trustee delivers progress on Public Advocate’s Report recommendations

    The Public Trustee of Queensland’s progress report shows the progress made in implementing recommendations of the review of fees, charges and practices.

    3 March 2022

  5. Your complaints journey – French (Congo)

    Document PDF 2 MB

    Queensland Public Trustee complaints process in French

  6. Customer complaints management policy

    Document PDF 368 KB

    This policy covers complaints made to the Queensland Public Trustee (QPT) by customers, members of the public, stakeholders or staff members acting as members o...

  7. Conditions of tender for operating authorities

    Document PDF 129 KB

    Conditions of tender for operating authorities

  8. Cost-of-living crisis leaves young Queenslanders without a Will

    Financial stress is impacting Gen Zs’ and Millennials’ ability to plan for the future, Queensland Public Trustee research found.

    21 July 2025

  9. Announcing the release of the Service Improvements and Social Benefits 2023-24 Report

    This report contains information and customer stories that showcase key service enhancements we have implemented to improve our customer experience.

    21 July 2025

  10. Announcing the release of the Community Advocacy and Education 2022-24 Report

    Discover how we're positively impacting vulnerable Queenslanders through engagement in urban, regional, rural and remote communities.

    21 July 2025