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  1. Conditions of tender for operating authorities

    Document PDF 129 KB

    Conditions of tender for operating authorities

  2. 12 months on: Public Trustee delivers progress on Public Advocate’s Report recommendations

    The Public Trustee of Queensland’s progress report shows the progress made in implementing recommendations of the review of fees, charges and practices.

    3 March 2022

  3. Customer complaints management procedure

    Document PDF 660 KB

    This procedure outlines the responsibilities and processes for the consistent management of customer complaints across QPT.

  4. Investment withdrawal form

    Document PDF 575 KB

    Investment withdrawal form

  5. Form – Deceased estate customer profile

    Document PDF 2 MB

    For Queensland Public Trustee to administer a deceased estate, we require the the information liosted in this form.

  6. Annual report 2024–25

    Document PDF 4 MB

    Annual Report and financial statements for the Public Trustee of Queensland.

  7. How to make a complaint – Easy Read guide

    Document PDF 868 KB

    This guide explains how you can make a complaint.

  8. Information privacy plan

    Document PDF 470 KB

    Information privacy plan

  9. Strategic response plan

    Document PDF 614 KB

    The Strategic Response Plan (SRP) provides a structured framework for managing situations that threaten the strategic objectives, reputation or viability of the...

  10. Queensland Public Trustee governance framework

    Document PDF 577 KB

    Queensland Public Trustee Governance Framework