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  1. Public Trustee launches online search of estate properties for sale

    Buying deceased estate property in Queensland has been made easier with a new property search now available through the Public Trustee’s website.

    6 April 2021

  2. A guide to estate management

    Document PDF 1 MB

    A guide to estate management

  3. Request for fee estimate instructions

    Document PDF 427 KB

    Request for fee estimate instructions

  4. Your complaints journey – Mandarin

    Document PDF 2 MB

    Queensland Public Trustee complaints process in Mandarin

  5. Your complaints journey – Filipino

    Document PDF 2 MB

    Queensland Public Trustee complaints journey in Filipino

  6. Your complaints journey – Ukranian

    Document PDF 2 MB

    Queensland Public Trustee process for complaints in Ukranian

  7. Strategic response plan

    Document PDF 614 KB

    The Strategic Response Plan (SRP) provides a structured framework for managing situations that threaten the strategic objectives, reputation or viability of the...

  8. Information privacy complaints management procedure

    Document PDF 542 KB

    The purpose of this procedure is to describe the additional processes for managing customer complaints or individual employee grievances that are also privacy c...

  9. Organisational resilience framework

    Document PDF 375 KB

    Minimising the impact of disruptive events is essential to Queensland Public Trustee’s ability to provide essential support, services and information for Queens...

  10. Your complaints journey – Cantonese

    Document PDF 2 MB

    Queensland Public Trustee complaints process