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  1. Customer complaints annual report 2019–20

    Document PDF 141 KB

    Customer complaints annual report 2019-20

  2. Customer complaints annual report 2018–19

    Document PDF 60 KB

    Customer complaints annual report 2018-19

  3. Keeping you and your money safe with an enduring power of attorney – Easy Read guide

    Document PDF 1020 KB

    This guide explain what an enduring power of attorney is and how it can help keep you and your money safe.

  4. Community advocacy and education 2020–2022

    Document PDF 5 MB

    Supporting Queenslanders to make their financial choices and wishes known

  5. Customer complaints annual report 2024–25

    Document PDF 281 KB

    2024–25. Customer Complaints Annual Report. Customer Complaints Annual Report 2024-25 1. Our Complaints Management Framework Section 264 of the Public Sector Ac...

  6. Form – Minor trust – Request for health or education

    Document PDF 367 KB

    This form is to apply for Trust funds to support the health and education of the beneficiary.

  7. Considering Human Rights in Decision Making: Evaluation of the Introduction of Structured-Decision Making Framework in the Public Trustee Queensland

    Document PDF 563 KB

    Considering Human Rights in Decision Making: Evaluation of the Introduction of Structured-Decision Making Framework in the Public Trustee Queensland

  8. Let’s Talk About Wills Fact Sheet – Vietnamese

    Document PDF 332 KB

    This document provides information about the importance of making a Will and what to consider when creating or updating one.

  9. Let’s Talk About an Enduring Power of Attorney – Burmese

    Document PDF 385 KB

    This document explains what an enduring power of attorney is, why it is important, and what to consider when appointing someone to make decisions on your behalf...

  10. Let’s Talk About an Enduring Power of Attorney – Spanish

    Document PDF 268 KB

    This document explains what an enduring power of attorney is, why it is important, and what to consider when appointing someone to make decisions on your behalf...