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  1. Customer complaints management procedure

    Document PDF 327 KB

    Customer complaints management procedure

  2. Fraud and corruption control procedure

    Document PDF 370 KB

    Procedure. Version 1.0, 2023 Page 1 of 19. Fraud and Corruption Control Version: 1.0 | Version effective date: 25/11/2023 Supersedes: Fraud and Corruption Polic...

  3. Public interest disclosure policy and procedure

    Document PDF 243 KB

    [Version 2025.1] Page 1 of 17. Policy and Procedure. Public Interest Disclosure (PID) Version: 2025.1 | Version effective date: 12/05/2025 Supersedes: Public In...

  4. Queensland Public Trustee – Organisational structure

    Document PDF 884 KB

    Organisational structure

  5. Strategic plan 2020–2024 (2023 update)

    Document PDF 873 KB

    Strategic plan 2020-2024 (2023 update)

  6. Investor update – External investors

    Document PDF 259 KB

    The Public Trustee of Queensland (PTQ) has recently performed a review of the Public Trustee of Queensland Investment Funds (PTIF’s) to assess the ongoing viabi...

  7. Growth Trust – Distribution history (up to March 2025)

    Document PDF 101 KB

    Public Trustee of Queensland Growth Trust. Distribution History Distribution (cents/unit). Quarter Distribution (cents/unit). September-21 0.3077. December-21 0...

  8. Camera surveillance policy and procedure

    Document PDF 295 KB

    Camera surveillance policy and procedure

  9. Change in details form for a registered organisation

    Document PDF 321 KB

    SECTION A - Reference DetailsClient Reference Number ABN/ACN. Organisation Name. SECTION B - Changed DetailsCHANGE OF STREET ADDRESS. Address. Suburb State Post...

  10. Declaration of interests – Policy and statutory

    Document PDF 110 KB

    The Public Trustee. Declaration of Interests Policy & Procedure. December 2018. The Public Trustee | Declaration of Interests Policy & Procedure Page 2 ...