Emma's example

Emma's situation
- Emma lives in Public Housing.
- She has a disability pension that is paid to Queensland Public Trustee.
- Emma has $6,000 in a cash account.
- She pays for her daily living expenses, and we manage the payment of her bills and board.
- Emma speaks with us more than once a fortnight.
Our fees for Emma
To ensure Emma's fees are reasonable according to her financial circumstances, Emma is eligible for a rebate.
We cap the fees for personal financial administration and asset management at 5% of her assessable assets.
From 1 November 2022, we have placed a hold on Incidental outlays being charged to Financial Management customers.
Emma's personal financial administration and asset management fees
- Her personal financial administration fee is $9,283.10
- Her asset management fee is $200.10
- These fees before rebate are $9,483.20
- We cap Emma's fees to 5% of her assessable assets of $6,000, which is $300
- This means Emma receives a rebate of $9,183.20
Incidental outlays
- We have placed a hold on incidental outlays being charged, so the fee is $0
Emma's total annual fees including the rebate
- Total fees are $300 + $0 = $300
Peter's example

Peter's situation
- Peter lives in a property that he owns.
- He is paid a pension each fortnight that Queensland Public Trustee manages.
- He has $6,209 worth of assessable assets and his property is worth $420,000
- We manage his living expenses, utility bills and insurance.
- Peter only needs to contact us once a month.
Our fees for Peter
To ensure Peter's fees are reasonable according to his financial circumstances, Peter is eligible for a rebate.
We cap the fees for personal financial administration and asset management at 5% of his assessable assets.
From 1 November 2022, we have placed a hold on Incidental outlays being charged to Financial Management customers.
His principal place of residence is also excluded from his assets before calculating the asset management fee.
Peter's personal financial administration and asset management fees
- His personal financial administration fee is $6,629.85
- His asset management fee is $200.10
- These fees before rebate are $6,829.95
- We cap Peter's fees to 5% of his assessable assets of $6,209 which is $310.45
- This means Peter receives a rebate of $6,519.50
Incidental outlays
- We have placed a hold on incidental outlays being charged, so the fee is $0
Real estate property fee
- The real estate property fee is $996.55
- We rebate the fee as it's his principal place of residence, so the fee is $0
- This means Peter receives a rebate of $996.55
Peter's total annual fees including the rebate
- Total fees are $310.45 + $0 + $0 = $310.45