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  1. How trust and generosity can cost seniors their homes

    Older Queenslanders are being coerced to hand over property. QPT acted in 2 cases that highlight this type of financial elder abuse.

    25 June 2026

  2. Making a new Will after having my own child

    Brittney knew more than most about the importance of a valid Will. But updating her Will took serious thought, she told QPT.

    24 November 2025

  3. Client identification form for trusts

    Document PDF 191 KB

    How to complete the Client Identification Form (CIF) - Trusts

  4. Service enhancements in 2024–2025

    Find out about our key improvements to help meet customer needs, while enhancing service efficiency and effectiveness

    16 December 2025

  5. Announcing the release of the Service Improvements and Social Benefits 2022-2023 Report

    Announcing the release of the Service Improvements and Social Benefits 2022-2023 Report

    1 May 2025

  6. QPT is here when support is needed

    Queensland Public Trustee supports financial administration customers

    1 May 2025

  7. Your complaints journey

    Document PDF 508 KB

    We believe you should be able to provide feedback (both positive and negative) about our services and the way we provide them.

  8. Customer complaints management policy

    Document PDF 368 KB

    This policy covers complaints made to the Queensland Public Trustee (QPT) by customers, members of the public, stakeholders or staff members acting as members o...

  9. Client identification form for individuals and sole traders

    Document PDF 107 KB

    Investments

  10. Taking control starts with your Will

    One simple place to start is to prepare a Will.

    15 April 2024