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  1. Announcing the release of the Service Improvements and Social Benefits 2023-24 Report

    This report contains information and customer stories that showcase key service enhancements we have implemented to improve our customer experience.

    21 July 2025

  2. Announcing the release of the Community Advocacy and Education 2022-24 Report

    Discover how we're positively impacting vulnerable Queenslanders through engagement in urban, regional, rural and remote communities.

    21 July 2025

  3. Information privacy framework

    Document PDF 656 KB

    QPT is committed to maintaining a culture of transparency and accountability when handling personal information, and ensuring it has a consistent and effective ...

  4. The importance of life planning when migrating

    Read Hala's story and how she learnt about getting a Will in Australia.

    2 April 2024

  5. Your complaints journey – Dari

    Document PDF 2 MB

    Queensland Public Trustee complaints process in Dari

  6. Administrative access procedure

    Document PDF 610 KB

    This procedure outlines the process and steps that apply when deciding whether administrative release of information held by QPT is appropriate.

  7. 12 months on: Public Trustee delivers progress on Public Advocate’s Report recommendations

    The Public Trustee of Queensland’s progress report shows the progress made in implementing recommendations of the review of fees, charges and practices.

    3 March 2022

  8. Your complaints journey – French (Congo)

    Document PDF 2 MB

    Queensland Public Trustee complaints process in French

  9. Conditions of tender for operating authorities

    Document PDF 129 KB

    Conditions of tender for operating authorities

  10. Your complaints journey – Burmese

    Document PDF 2 MB

    Queensland Public Trustee complaints process in Burmese