NDIS stories

Sue’s story:

As part of her NDIS Plan, Sue will be going to Occupational Therapy each week at the local pool. The Public Trustee is Sue’s Financial Administrator and they manage her budget. After Sue and her family worked with the NDIA on her Plan, her Support Coordinator liaised with the Public Trustee to ensure she had enough money in her weekly budget to pay for entry to the pool and something to eat after her therapy session. The NDIA agreed to pay for Sue’s Occupational Therapist, her transport to and from the pool and for a Support Worker to escort her to and from the pool.

Sue will need to have sufficient personal funds available for her pool admissions and a snack for each pool visit.

George’s story:

As part of his NDIS Plan, George and his family have requested a specialised wheelchair that will give George some more independence. George lives in a residential care facility that provides care in line with the Quality of Care Principles. The care facility is responsible for providing George with his accommodation, his bed, a standard wheelchair, food and any support he requires while he is at the facility.

The Public Trustee is George’s Financial Administrator and therefore responsible for the administration of his residential care fees and living expenses (including authorisation of spending money when he takes a day trip outside the facility).

Under George’s NDIS Plan, the NDIS has agreed to pay for a specialised wheelchair, a Support Worker to take him out on day trips so he can access community activities related to his personal goals and assistance with transportation to these activities where the assistance is required as a result of George’s disability.

Barb’s story:

Barb lives independently in her own home. The Public Trustee is Barb’s Financial Administrator. The Public Trustee budgets for and pays for Barb’s expenses (from her own money) including food, electricity, insurance, rates etc.

As part of the NDIS Plan, Barb has requested regular yard maintenance and a Support Worker to come and assist her with housework and attending events where Barb requires assistance as a result of her disability.

These are considered to be reasonable and necessary supports approved under her NDIS Plan.

For more information visit: https://www.ndis.gov.au

These stories are examples only. Other people may receive a different amount of funding, or may be given funding for different things. The Public Trustee can only provide general information. Funding under the National Disability Insurance Scheme is decided through the National Disability Insurance Agency. Contact the National Disability Insurance Agency on 1800 800 110 to find out more about your situation.