Strategic plan
- Strategic plan 2024–2028 (2025 update)
- Strategic plan 2024–2028 (2023 update)
- Strategic plan 2020–2024
Other strategies and publications
- Customers first strategy 2021–2026
- Equity and diversity plan 2024–2025
- Governance and accountability framework
- Prudent person rule manual
- Fees and charges – Integrity and governance framework
- Queensland Public Trustee – Organisational structure
Complaint management reporting
- Customer complaints annual report 2023–24
- Customer complaints annual report 2022–23
- Customer complaints annual report 2021–22
- Customer complaints annual report 2020–21
- Customer complaints annual report 2019–20
- Customer complaints annual report 2018–19
Reports
- Service improvements and social benefits report 2023–2024
- Service improvements and social benefits report 2022–2023
- Service improvements and social benefits report 2020–2022
- Community advocacy and education 2022–2024
- Community advocacy and education 2020–2022
- Social impact report 2020–2021
- Social impact report 2019–2020
If you can't find what you are looking for, please email [email protected]
The Public Trust Office is listed as the administrative unit for the Public Trustee Act 1978.
A detailed list of the legislation administered by the Attorney-General and Minister for Justice, as well as that of other Queensland government ministers, can be found in the Administrative Arrangements Order.