Complaints
Customer Advocate
Deceased estates
- Guide – Let’s talk about executors
- A guide to estate management
- A guide to tax obligations on deceased estates
- A guide to estate tax
- A communication guide for deceased estates
- Deceased estate services guide for beneficiaries
- Deceased estates document checklist
- Form – Deceased estate customer profile
Powers of attorney
- Let’s talk about enduring powers of attorney
- Let's talk about the financial abuse of older people
- Let’s talk about nominated persons
- Using an enduring power of attorney to reduce the risk of financial abuse
- Pros and cons of appointing multiple attorneys or nominated persons
- Required clauses in EPA documents – Public Trustee is the proposed Attorney
- Required clauses in EPA documents – Public Trustee is the proposed Nominated Person
Trusts
- Guide to our testamentary trust services for beneficiaries
- Guide to our minor trust services for parents and guardians
- Form – Minor trust – Request for health or education
Unclaimed money
- Guide – Unclaimed money – How to save as a csv
- Guide – Unclaimed money – How to complete the lodgement template
- Guide – Unclaimed money – Money validation
- Unclaimed money – Template file explained
- Unclaimed money – Lodgement template
- Form – Application for unclaimed money
Wills
Financial administration
- Asking for a review of Queensland Public Trustee’s appointment
- Financial Administration services guide for customer supports
- Your guide to financial administration
Sanction form
More help available
We have translated several of our fact sheets into other languages and into an easy-to-read format.