Our policies
- Administrative Access Policy and Procedure (PDF, 470 KB)
- Camera Surveillance Policy & Procedure (PDF, 290 KB)
- Code of Conduct
- Customer complaints management policy (PDF, 228 KB)
- Customer complaints management procedure (PDF, 320 KB)
- Complaints about the Public Official Policy (PDF, 204 KB)
- Declaration of Interests Policy & Procedure (PDF, 111 KB)
- Fraud and Corruption Control Plan (PDF, 276KB)
- Fraud and Corruption Control Policy (PDF, 212KB)
- Fraud and Corruption Control Procedure (PDF, 376KB)
- Gifts and Benefits Policy and Procedure (PDF, 480 KB)
- Information Barrier Policy (PDF, 484 KB)
- Information Privacy Complaints Management Policy and Procedure (PDF, 121 KB)
- Information Privacy Plan (PDF, 468 KB)
- Public Interest Disclosure Policy and Procedure (PDF, 280 KB)
- Public Trustee of Queensland - Unit Pricing Policy (PDF, 125 KB)
- Reporting Corrupt Conduct Policy (PDF, 236 KB)
- Right to Information & Information Privacy Access Policy and Procedure (PDF, 334 KB)
- Your Complaints Journey (PDF, 2.22 MB)