1. Check your email

Find our Welcome to MyQPT portal: Activate your account email we sent you.

Click the Go to the Customer Portal button.

This link is only intended for you, please do not share it. This link will expire in 7 days after you receive it, so please use it before then.

Check screen

2. Create a one-time password

To set up your account our system needs a password but you won’t need to use it again.

Instead, our log in process sends you an email each time to confirm your identity.

Create screen

3. Review the rules of use

Read the rules of use for MyQPT.

If you ever need to read them again, they are available within the MyQPT portal.

Review screen

4. Verify your details

If any of the details are incorrect, select No. You can still proceed with the activation. Someone from our customer support team will then contact you in due course.

Verify screen

5. Your account is active!

You can now start using MyQPT!

Active screen

Keep your login details safe

To protect your privacy, keep your login details secure.

Do not give your MyQPT login details to anyone else or allow them to use them to access your account.

Last updated: 22 April 2026